Indigenous Customer Service Representatives (Work from home)
- Successful candidates will provide exceptional service to customers requiring information, support and guidance in an Inbound Contact Centre with no sales component
- Permanent Full-time
- Remote Work (Work from home)
- Complete 2-weeks of self-led training starting at $16.30/hour, but can earn up to $18.07/hour in total compensation to start plus incentives.
- Additional compensation for Bilingual candidates.
- Excellent customer service skills providing a positive customer experience with every call;
- Proven effective communication skills (listening/verbal/interpretation);
- Multi skilling (reading, keying and listening);
- Strong keyboarding and computer skills including an ability to assist with smart phone and multiple PC applications (ie. internet and smart phone navigation);
- Drive for helping customers and providing engaging, polite, professional and helpful service;
- Team player; coachable and open to feedback
- Meet or exceed established performance targets/KPI’s;
- Provide complete and accurate information in a professional, courteous and pleasant manner;
- Identify customer’s needs through effective probing and listening;
- Recommend appropriate options and solutions to fulfill customer’s need;
- Complete post call documentation accurately and timely.
Job Features
If you are looking to join a dynamic and diversified team in a fast paced environment that values and respects both its customers and employees, then our partners at Tribal Wi-Chi-Way-Win Capit...
French Bilingual Customer Service Representative (Work from home)
- Successful candidates will provide exceptional service to customers requiring information, support and guidance in an Inbound Contact Centre with no sales component
- Permanent Full-time
- Remote Work (Work from home)
- Complete 2-weeks of self-led training starting at $20.00/hour, but can earn up to $22/hour in total compensation to start plus incentives.
- Additional compensation for Bilingual candidates.
- Excellent customer service skills providing a positive customer experience with every call;
- Proven effective communication skills (listening/verbal/interpretation);
- Multi skilling (reading, keying and listening);
- Strong keyboarding and computer skills including an ability to assist with smart phone and multiple PC applications (ie. internet and smart phone navigation);
- Drive for helping customers and providing engaging, polite, professional and helpful service;
- Team player; coachable and open to feedback
- Meet or exceed established performance targets/KPI’s;
- Provide complete and accurate information in a professional, courteous and pleasant manner;
- Identify customer’s needs through effective probing and listening;
- Recommend appropriate options and solutions to fulfill customer’s need;
- Complete post call documentation accurately and timely.
Job Features
If you are looking to join a dynamic and diversified team in a fast paced environment that values and respects both its customers and employees, then our partners at Tribal Wi-Chi-Way-Win Capit...
French Bilingual Inbound Customer Service Representative (Work from Home)
- Work from home
- Paid training commencing in February 2024
- 1 month training provided at 419 Notre Dame Avenue in Winnipeg
- Starting at $20.00/h plus incentives
- All equipment provided after training
- Flexible shifts between 4:30 am - 8:00 pm
- Inbound Contact Centre with no sales component
- Meet or exceed established performance targets/KPI’s;
- Provide complete and accurate information in a professional, courteous and pleasant manner;
- Identify customer’s needs through effective probing and listening;
- Recommend appropriate options and solutions to fulfill customer’s need;
- Complete post call documentation accurately and timely.
- Excellent customer service skills providing a positive customer experience with every call;
- Proven effective communication skills (listening/verbal/interpretation);
- Multi skilling (reading, keying and listening);
- Strong keyboarding and computer skills including an ability to assist with smart phone and multiple PC applications (ie. internet and smart phone navigation);
- Drive for helping customers and providing engaging, polite, professional and helpful service;
- Team player; coachable and open to feedback
- TWCC will conduct, at no cost to the applicant, a Personal Enhanced Reliability Check (PERC) clearance issued by the Government of Canada. Candidates will be required to provide 2 pieces of valid Government ID prior to employment.
- Please upload a personal resume via https://careers.twcc.ca/
- Only those selected for an interview will be contacted.
Job Features
If you are looking to join a dynamic and diversified team in a fast paced environment that values and respects both its customers and employees then Tribal Wi-Chi-Way-Win Capital Corporation (T...