Full time
Work From Home
Posted 2 months ago
[gallery size="medium" ids="3845"]   If you are looking to join a dynamic and diversified team in a fast paced environment that values and respects both its customers and employees then Tribal Wi-Chi-Way-Win Capital Corporation (TWCC) will be an excellent fit for you.   About the role:
  • Work from home
  • Paid training commencing in February 2024
    • 1 month training provided at 419 Notre Dame Avenue in Winnipeg
    • Starting at $20.00/h plus incentives
  • All equipment provided after training
  • Flexible shifts between 4:30 am - 8:00 pm
  • Inbound Contact Centre with no sales component
  Responsibilities:
  • Meet or exceed established performance targets/KPI’s;
  • Provide complete and accurate information in a professional, courteous and pleasant manner;
  • Identify customer’s needs through effective probing and listening;
  • Recommend appropriate options and solutions to fulfill customer’s need;
  • Complete post call documentation accurately and timely.
  Ideal Candidate:
  • Excellent customer service skills providing a positive customer experience with every call;
  • Proven effective communication skills (listening/verbal/interpretation);
  • Multi skilling (reading, keying and listening);
  • Strong keyboarding and computer skills including an ability to assist with smart phone and multiple PC applications (ie. internet and smart phone navigation);
  • Drive for helping customers and providing engaging, polite, professional and helpful service;
  • Team player; coachable and open to feedback
  • TWCC will conduct, at no cost to the applicant, a Personal Enhanced Reliability Check (PERC) clearance issued by the Government of Canada. Candidates will be required to provide 2 pieces of valid Government ID prior to employment.
  How to apply: If you have any further questions, don't hesitate to contact us at 204-712-3200 or cerc@cerc-mb.ca and we would be happy to assist you.    

Job Features

Job Category

Customer Service, Hospitality

  If you are looking to join a dynamic and diversified team in a fast paced environment that values and respects both its customers and employees then Tribal Wi-Chi-Way-Win Capital Corporation (T...

Full time
Work From Home
Posted 2 months ago
  [gallery size="medium" ids="3847"]   If you are looking to join a dynamic and diversified team in a fast paced environment that values and respects both its customers and employees then Tribal Wi-Chi-Way-Win Capital Corporation (TWCC) will be an excellent fit for you. Reporting to the Manager, Operations and Client Success, the successful candidate will be responsible for developing, motivating and coaching Customer Service Representatives to achieve exemplary customer service, in terms of productivity and call quality targets. This role will primarily focus on performance management and building a customer first culture, in which the Customer Service Representatives are able to provide consistent high quality services.   About the role:
  • Work from home
  • Full Time
  • Paid training commencing in February 2024
    • 1 month training provided at 419 Notre Dame Avenue in Winnipeg
  • All equipment provided after training
  • Inbound Contact Centre with no sales component
  • TWCC is an employer with a highly competitive compensation and benefit structure that is based on qualifications and experience.
  • Shifts between 4:30 a.m. to 8:00 p.m. Monday to Friday
  Responsibilities:
  • Responsible for coaching Customer Service Representatives (one-on-ones) on a regular basis, providing them with performance feedback and development of action plans to meet performance targets;
  • Development of Customer Service Representatives career path by providing support and resource tools to assist them with their future career progression.
  • Maintaining and updating team’s performance for all necessary KPI’s on a daily basis;
  • Provide ongoing support regularly to assist Customer Service Representatives with the product and process, while also identifying any issues.
  • Review team and individual performance reports regularly to identify trends and issues requiring action or investigation;
  • Responsible for delivering measurable and sustainable results, by inspiring continuous improvement initiatives, while managing the development and delivery of
  • initiatives that contribute to improving the overall operating performance of the
  • organization;
  • Attend and participate in Service Leader meetings, while also conducting team meetings regularly, to ensure common understanding of issues to provide consistency of action.
  • Perform Quality listening for calls regularly to assess both the customer experience, and the Customer Service Representative performance, as well as to identify borrowers irritants and trends;
  • Provide feedback on quality listening during meetings to provide consistency across the unit;
  • Actively participate in assisting with taking customer calls, during high call volume periods;
  • Participate in handling escalated customer calls daily, based on the customer requesting a supervisor’s expertise to resolve their immediate concern of an account.
  • Responsible for analyzing escalated reports and generating reports monthly.
  Ideal Candidate:
  • Post-Secondary Education or a High School Diploma with minimum of 2 years Management experience in a contact centre environment;
  • Knowledge of contact centre methodologies and operational principles including workforce management, scheduling, adherence, reporting, and budgeting;
  • Coaching and Mentorship experience required;
  • Proven ability to interpret and communicate moderate to complex data;
  • Excellent communication skills (listening/verbal/written) and interpersonal skills are essential.
  • Proven problem solving, analytical and decision-making skills;
  • Prior customer service experience and the ability to understand and react to customer needs;
  • Demonstrated understanding of customer escalation principles highly preferred;
  • Intermediate to advanced MS Office skills;
  • Ability to build team dynamics and take steps to help lead the team to accomplish goals
  How to apply: If you have any further questions, don't hesitate to contact us at 204-712-3200 or cerc@cerc-mb.ca and we would be happy to assist you.

Job Features

Job Category

Customer Service, Hospitality

    If you are looking to join a dynamic and diversified team in a fast paced environment that values and respects both its customers and employees then Tribal Wi-Chi-Way-Win Capital Corpora...

Part time, Seasonal, Term
St-Pierre-Jolys
Posted 4 months ago
  [gallery size="full" ids="3079"]   Under the general direction of the Parks & Recreation Facility Operator, is responsible for performing duties related to the operation and maintenance of the Village Municipal Recreation facilities.   About the role:
  • Part-time
  • Term position
  • Closing date: Dec 14th, 2023 by 3:00 pm
  • Maximum of 40 hrs. biweekly evenings and weekends
  Ideal Candidate:
  • Valid Manitoba Class 5 Drivers Licence
  • Criminal Record Check and Child Abuse Registry Check
  • First Aid / CPR an asset
  • Equipment Operator Experience an Asset
  • Parks & Recreation and or Arena experience an asset
  • Working knowledge of equipment maintenance.
  • Working knowledge of Microsoft Office Programs and Outlook an asset
  • Bilingual (French & English) an Asset
  Duties:
  • Maintain and clean recreation center equipment
  • Setup and take down for hall events
  • Prep and maintain the ice surface
  • Maintain a clean and organized work area and ensure overall cleanliness of facilities, both interior and exterior.
  • Operates Zamboni, etc.
  • Ensure that safety procedures and inspections are completed regularly
  • Other duties as assigned
  • Full job description available on the website under careers
Skills:
  • Technical skills – knowledge of basic machinery, equipment, and vehicle operation.
  • Communication Skills – ability to express themselves clearly and respectfully in conversations and interactions with the public, staff, and council members, ability to use a computer and have experience with Outlook and other programs. Being bilingual is an asset.
  • Analytical and Problem-Solving Skills – ability to tackle a problem by using a logical and systemic approach; ability to read and follow manuals; ability to manage time and tasks for themselves and for their staff
  • Interpersonal Skills – ability to work cooperatively with others; ability to responsibly work independently; ability to promote a positive workplace. Ability to adjust to a variety of jobs and tasks as needed.
  • Community Building Skills – demonstrate a dedication to the job and the community. Demonstrates the willingness to flex their hours to accommodate ice rentals. Ability to focus on the desired result of their work and seize positive opportunities.
  How to apply: Email, mail, drop off Box 218, St. Pierre-Jolys, MB R0A 1V0 For drop off or mail please put it in a sealed envelope and mark ATTN: CAO If you have any other questions, don't hesitate to contact us at 204-712-3200 or cerc@cerc-mb.ca and we would be happy to assist you!

Job Features

Job Category

Labour

    Under the general direction of the Parks & Recreation Facility Operator, is responsible for performing duties related to the operation and maintenance of the Village Municipal Recrea...

Casual, Days, Evenings, Full time, Overnight, Weekends
St-Pierre-Jolys
Posted 6 months ago
[gallery size="full" ids="3801"]
  The Link is hiring! Come grow with Us, walk along side people in our community as we grow strong & resilient together. We are seeking candidates with strong character that share our vision for a brighter future; people of action who can support the resilience and potential in people. We honour and strive to model through our actions the traditional Seven Teachings of the Anishinaabe: Love, Respect, Courage, Honesty, Wisdom, Humility & Truth. SALARY: $18.00 per hour for casual and full-time roles. Full-time roles are eligible for paid time off, paid sick leave and benefits. Mileage is paid for based on company policy for candidates commuting 25KM or more. HOURS OF WORK: Hours are not guaranteed as a casual employee. This position requires you to work varied hours-Days, Evenings, Weekends, and Overnights.   SUMMARY: The Link is looking for an experienced Youth Care Practitioner (YCP) within the Healing Homes service area. YCPs are responsible for providing specialized care for the youth in the Healing Homes program. YCPs ensure that programming is provided for the youth within the healing philosophy of The Link. Types of Shifts Available: 1 Full-time overnight shift and 2 Full-time days/evenings/weekends with various casual opportunities available.   PRIMARY RESPONSIBILITIES of the YCP include, but are not limited to:
  • Develop, manage, facilitate, and direct all daily program activities as well as implement household routines.
  • Engage  with young people in a manner designed to help them achieve their goals.
  • Work as part of the team to ensure consistency in the youths experiences and healing plans as based on the established goals.
  • Intervene into daily life events to help the young person achieve their goals and connect to their experiences in a manner designed to help them achieve their goals.
  • Participate with the team in making informed culturally responsive decisions regarding therapeutic activities  based on observations and interactions with the young people and their knowledge of the young persons culture.
  • Active involvement with youth in developmentally appropriate activities within the home, in the community and with their families with a view towards their growth and development and reaching the goals they have set.
  • Encourage young people to develop engagement with community activities that will provide ongoing support.
  • Teach the youth about a holistic approach to life that includes physical, social, emotional, and spiritual domains and the life skills that support the approach.
  • Assist with all procedures and routines related to health and safety of staff and youth and the importance of a safe environment. Assist with maintenance and cleanliness of physical property, building and yard.
  • Involvement in learning opportunities and development of an attitude that promotes a growth mindset in young people.
  • Display an attitude that promotes positive teamwork and exhibits a high degree of positive role modelling for young people.
  • Participate in the assignment of any other job-related tasks as requested by the Supervisor, Manager of Healing Homes, Director of Youth Care Services, and/or CEO.
  QUALIFICATIONS:  The successful candidate should demonstrate the following competencies, which incorporate the Seven Sacred Teachings.
  • Certificate or diploma in Child & Youth Care (other combinations of education and experience may be considered)
  • Two years experience working with at-risk youth
  • Knowledge of trauma and resilience informed care as well as excellent communication and interpersonal skills
  • Strong counseling skills and experience in behavior management
  • Valid drivers license and acceptable drivers abstract (subject to approval)
  • Emergency First Aid and CPR Level C and Mental Health First Aid & Safe Talk will be considered an asset
  • Satisfactory Criminal Record Check with Vulnerable Sector Search, a clear Child Abuse Registry check with acceptable Prior Contact checks and a clear Adult Abuse Registry check, all done within the last 3 months
  • ASIST Certificate (Applied Suicide Intervention Skills Training) and NVCI Certificate (Non-Violent Crisis Intervention Training) preferred
  • Training in The Purposeful Use of Daily Life Events (DLE)
  • Training in Therapeutic Crisis Solutions (TCS)
  • Knowledge of Indigenous customs, traditions, and beliefs will be considered an asset.
**Valid drivers license and use of personal vehicle is a requirement for this position**   HOW TO APPLY: Applicants must demonstrate in their resume and cover letter how they meet the requirements of the position. Please submit a cover letter and resume (in word of PDF). https://easyapply.co/a/e9018fc1-39eb-402b-bee7-c7aa58fbbf6e The Link is an equal opportunity employer, Indigenous people, women, visible minorities, and persons with disabilities are encouraged to apply. The Link is committed to developing and retaining a diverse workforce. We thank all applicants for their interest, but only those selected for an interview will be contacted. For further information about our other employment and volunteer opportunities please visit https://thelinkmb.easyapply.co/ Please visit our careers page to see more job opportunities. If you have any other questions, don't hesitate to contact us at 204-712-3200 or cerc@cerc-mb.ca and we would be happy to assist you!
 

Job Features

Job Category

Healthcare

  The Link is hiring! Come grow with Us, walk along side people in our community as we grow strong & resilient together. We are seeking candidates with strong character that share our vision ...

Days, Full time
St-Pierre-Jolys
Posted 8 months ago
[gallery size="medium" ids="3786"] Job details
  • Day shift
  Full Job Description Tire Technician Looking for a Tire Technician to join their team. You will be responsible for repairing various vehicles and transmission systems - including vehicle safeties and tire installations.   Responsibilities:
  • Repair automobiles, trucks and other motor vehicles
  • Perform routine vehicle maintenance
  • Light Mechanical Duties
Qualifications:
  • Previous experience in tire repairs
  • Knowledge of shop equipment
  • Strong mechanical aptitude and troubleshooting skills
  • Deadline and detail-oriented
  • Has ability to thrive in a fast-paced environment
  • Valid Class 5 driver's license
  Flexible Language Requirement:
  • French not required
  How to apply: Interested applicants can send their resume to catellierautomotive@gmail.com. If you have any other questions, don't hesitate to contact us and we would be happy to help you at 204-712-3200 or cerc@cerc-mb.ca.  

Job Features

Job Category

Trades

Job details Day shift   Full Job Description Tire Technician Looking for a Tire Technician to join their team. You will be responsible for repairing various vehicles and transmission systems – ...

Full time
St-Pierre-Jolys
Posted 11 months ago
[gallery size="medium" ids="3720"]   FLG Transport Ltd. is seeking a Class 1 Driver for schedule runs: Winnipeg to Wisconsin, twice a week Requirements: -Must possess a Class 1 Drivers License with air brake endorsement -Must have clean drivers abstract -12-18 months of road experience -Must be able to drive in the USA (Fast card a definite asset for Canada-US runs) -Must abide by E-logs -Run a new Kenworth 2022 T-680 truck with fridge, microwave, and inverter with 12 speed automatic transmission -Must be able to communicate fluently in English (Speaking, reading, and writing) Group insurance available Payroll is done by direct deposit twice a month Please email your resume to: fgskidoo@hotmail.com If you have any further questions or would like more information, please contact us at 204-712-3200 or cerc@cerc-mb.ca and we would be happy to assist you!

Job Features

Job Category

Transport

  FLG Transport Ltd. is seeking a Class 1 Driver for schedule runs: Winnipeg to Wisconsin, twice a week Requirements: -Must possess a Class 1 Drivers License with air brake endorsement -Must have...

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