Job Archives
Indigenous Customer Service Representatives (Work from home)
- Successful candidates will provide exceptional service to customers requiring information, support and guidance in an Inbound Contact Centre with no sales component
- Permanent Full-time
- Remote Work (Work from home)
- Complete 2-weeks of self-led training starting at $16.30/hour, but can earn up to $18.07/hour in total compensation to start plus incentives.
- Additional compensation for Bilingual candidates.
- Excellent customer service skills providing a positive customer experience with every call;
- Proven effective communication skills (listening/verbal/interpretation);
- Multi skilling (reading, keying and listening);
- Strong keyboarding and computer skills including an ability to assist with smart phone and multiple PC applications (ie. internet and smart phone navigation);
- Drive for helping customers and providing engaging, polite, professional and helpful service;
- Team player; coachable and open to feedback
- Meet or exceed established performance targets/KPI’s;
- Provide complete and accurate information in a professional, courteous and pleasant manner;
- Identify customer’s needs through effective probing and listening;
- Recommend appropriate options and solutions to fulfill customer’s need;
- Complete post call documentation accurately and timely.
Job Features
If you are looking to join a dynamic and diversified team in a fast paced environment that values and respects both its customers and employees, then our partners at Tribal Wi-Chi-Way-Win Capit...
French Bilingual Customer Service Representative (Work from home)
- Successful candidates will provide exceptional service to customers requiring information, support and guidance in an Inbound Contact Centre with no sales component
- Permanent Full-time
- Remote Work (Work from home)
- Complete 2-weeks of self-led training starting at $20.00/hour, but can earn up to $22/hour in total compensation to start plus incentives.
- Additional compensation for Bilingual candidates.
- Excellent customer service skills providing a positive customer experience with every call;
- Proven effective communication skills (listening/verbal/interpretation);
- Multi skilling (reading, keying and listening);
- Strong keyboarding and computer skills including an ability to assist with smart phone and multiple PC applications (ie. internet and smart phone navigation);
- Drive for helping customers and providing engaging, polite, professional and helpful service;
- Team player; coachable and open to feedback
- Meet or exceed established performance targets/KPI’s;
- Provide complete and accurate information in a professional, courteous and pleasant manner;
- Identify customer’s needs through effective probing and listening;
- Recommend appropriate options and solutions to fulfill customer’s need;
- Complete post call documentation accurately and timely.
Job Features
If you are looking to join a dynamic and diversified team in a fast paced environment that values and respects both its customers and employees, then our partners at Tribal Wi-Chi-Way-Win Capit...
MMF (Métis) Summer Student
- Hours are from 7:00 am to 3:30 pm Monday to Friday.
- The employment period is between June and August 31, 2024.
- Deadline to apply: April 2, 2024 @ 4:00 pm
- Under the direction of the Public Work Department, the summer student may be required to perform
- General cleaning and custodial tasks in the Parc Carillon
- General laborer duties
- Painting and basic maintenance of streets and sidewalks
- Basic town beautification, water flowers, etc.
- Lawn care which includes the operation of lawn mowers, and other power equipment
- Appropriate safety training for all tasks will be provided prior to starting the job.
- Physically able to perform assigned duties
- Ability to work indoors and outdoors under a variety of conditions (hot and cold temperatures, high humidity, and wet weather)
- Ability to work independently and collaboratively with others
- Possess good working habits (punctuality and attendance)
- Driver’s license
- Ages 16 to 29
Job Features
The Village is looking for one (1) summer student between the ages of 16-29. About the role: Hours are from 7:00 am to 3:30 pm Monday to Friday. The employment period is between June and...
University Summer Student
- Hours are from 7:00 am to 3:30 pm Monday to Friday.
- The employment period is between June and August 31, 2024.
- Deadline to apply: April 2, 2024 @ 4:00 pm
- Under the direction of the Public Work Department, the summer student may be required to perform
- General cleaning and custodial tasks in the Parc Carillon
- General laborer duties
- Painting and basic maintenance of streets and sidewalks
- Basic town beautification, water flowers, etc.
- Lawn care which includes the operation of lawn mowers, and other power equipment
- Appropriate safety training for all tasks will be provided prior to starting the job.
- Physically able to perform assigned duties
- Ability to work indoors and outdoors under a variety of conditions (hot and cold temperatures, high humidity, and wet weather)
- Ability to work independently and collaboratively with others
- Possess good working habits (punctuality and attendance)
- Driver’s license
- Ages 16 to 29
Job Features
The Village is looking for one (1) summer student between the ages of 16-29. About the role: Hours are from 7:00 am to 3:30 pm Monday to Friday. The employment period is between June and...
High School Summer Student
- Hours are from 7:00 am to 3:30 pm Monday to Friday.
- The employment period is between June and August 31, 2024.
- Deadline to apply: April 2, 2024 @ 4:00 pm
- Under the direction of the Public Work Department, the summer student may be required to perform
- General cleaning and custodial tasks in the Parc Carillon
- General laborer duties
- Painting and basic maintenance of streets and sidewalks
- Basic town beautification, water flowers, etc.
- Lawn care which includes the operation of lawn mowers, and other power equipment
- Appropriate safety training for all tasks will be provided prior to starting the job.
- Physically able to perform assigned duties
- Ability to work indoors and outdoors under a variety of conditions (hot and cold temperatures, high humidity, and wet weather)
- Ability to work independently and collaboratively with others
- Possess good working habits (punctuality and attendance)
- Driver’s license
- Ages 16 to 29
Job Features
The Village is looking for one (1) summer student between the ages of 16-29. About the role: Hours are from 7:00 am to 3:30 pm Monday to Friday. The employment period is between June and...
Kitchen Coordinator
- Full time, term of 6 months
- Monday to Friday.
- 25 to 30 hours a week
- Wages will reflect the applicant’s qualifications.
- Willing to obtain a Safe Food Handling Certificate
- Experience cooking for 10+ people.
- Able to communicate in both official languages an asset.
- Plans and provides weekly menus to all residents
- Orders food / ingredients
- Prepares/serves morning coffee and lunch Monday to Friday
- Prepares frozen meals for sale
- Daily/weekly cleaning of kitchen as per schedule
- Provides training, mentorship and guidance to volunteers and students who can assist with a variety of kitchen duties
- Oversee the creation and execution of their daily menu for an average of 15-20 people.
Job Features
The Manoir St. Pierre Inc. is a 60-Suite Senior’s Independent Living Facility, and are looking to hire an individual to fill the Kitchen Coordinator position. About the role: Full time...
Summer Student Positions
- The R.M. of De Salaberry has up to 3 summer employment opportunities for youth aged 16 – 29 years of age.
- Participating employers provide a variety of community development projects that improve neighbourhoods, promote community involvement and help develop young leaders.
- All 3 positions require a valid driver’s licence.
- Hours are from 8:30 to 4:30, Monday to Friday.
- The employment period begins in May/June 2024 and ends September 2, 2024.
- Community beautification; maintain flower planters, picking up litter, grass cutting, etc.
- Street/road enhancements including: sidewalks, boulevards, and signage.
- Control weeds, trim shrubs, enhance walking trails.
- Sort recyclable materials.
- Other duties as assigned
Job Features
The RM of De Salaberry invites applications for Public Works Summer Student Positions to commence as may be arranged. About the role: The R.M. of De Salaberry has up to 3 summer employme...
French Bilingual Student Youth Engagement Leader
- Youth Engagement Leaders work in Manitoba Youth Job Centres and provide job search and placement services for youth in the community and surrounding areas.
- Full time, Monday to Friday from early-May to mid-August.
- Approximately 16 weeks of full-time employment
- Be available to start employment the 1st week of May, in order to attend a paid 3 day training session in Winnipeg
- Be a student currently attending a Post-Secondary Institution and planning to return into studies in Fall of 2024
- Have a valid driver’s license and access to a vehicle
- Be registered with STEP services
- Establish a local youth employment office in your community
- Promote the MYJC program and services through community visits, advertising and presentations
- Deliver hands-on, dynamic information sessions on job search, career development and employability skills through classroom presentations and in-person sessions
- Assist youth with work experience programs in the community.
- MYJC Program Assistant
- or to cerc@cerc-mb.ca
Job Features
The Province of Manitoba and CERC are accepting applications for the Youth Engagement Leader position in St-Pierre-Jolys located at the Bilingual Service Centre. About the role: Youth En...
Inbound Customer Service Representative
- Work from home
- Full Time
- $16.30/hour, but can earn up to $18/hour in total compensation to start plus incentives.
- Paid training commencing in February 2024
- 1 month training provided at 419 Notre Dame Avenue in Winnipeg
- All equipment provided after training
- Inbound Contact Centre with no sales component
- Shifts between 4:30 a.m. to 8:00 p.m. Monday to Friday
- Meet or exceed established performance targets/KPI’s;
- Provide complete and accurate information in a professional, courteous and pleasant manner;
- Identify customer’s needs through effective probing and listening;
- Recommend appropriate options and solutions to fulfill customer’s need;
- Complete post call documentation accurately and timely.
- Excellent customer service skills providing a positive customer experience with every call;
- Proven effective communication skills (listening/verbal/interpretation);
- Multi skilling (reading, keying and listening);
- Strong keyboarding and computer skills including an ability to assist with smart phone and multiple PC applications (ie. internet and smart phone navigation);
- Drive for helping customers and providing engaging, polite, professional and helpful service;
- Team player; coachable and open to feedback
- Please upload a personal resume via https://careers.twcc.ca/
- Only those selected for an interview will be contacted.
Job Features
If you are looking to join a dynamic and diversified team in a fast paced environment that values and respects both its customers and employees then Tribal Wi-Chi-Way-Win Capital Corporation (T...
- Work from home
- Full Time
- Paid training commencing in February 2024
- 1 month training provided at 419 Notre Dame Avenue in Winnipeg
- All equipment provided after training
- Inbound Contact Centre with no sales component
- TWCC is an employer with a highly competitive compensation and benefit structure that is based on qualifications and experience.
- Shifts between 4:30 a.m. to 8:00 p.m. Monday to Friday
- Oversee and manage a unit of employees to ensure high customer service quality, operational efficiency and employee satisfaction;
- Ensure day-to-day contact centre operations are being followed in accordance with clients’ specifications; monitor hourly/daily/weekly/monthly activity;
- Build on existing procedures, policies and processes for improving the Customer Experience Model of the Contact Centre;
- Understand and utilize forecasting and schedule processes and reports, monitor and take action to influence quality of work, service levels, complaint resolution, staffing, etc. Analyzing relevant real-time reports/dashboards, along with on-site observation to determine areas of improvement and the appropriate plan of action;
- Motivate and inspire staff to keep team morale, productivity, quality, and retention high;
- Formulate operational strategies to ensure the appropriate infrastructure to meet peak and non- peak periods;
- Develop Service Leaders management and coaching competencies, and provide overall leadership to the site and organization, through effective teamwork, communication, innovation, and dedication;
- Contribute to and often lead projects to meet contact centre strategies and deadlines;
- Forecast call volumes and manpower requirements for Call Centre and communicate with Human Resources;
- Direct client communication: liaising client on process management including but not limited to: Quality Team, Customer Experience, Work Force Management;
- Able to manage multiple projects with tight deadlines, manage and motivate a large and diverse group of employees.
- Post-Secondary Education in Business, human resources or related field or minimum of 3 years Management experience in a contact centre environment;
- Previous experience successfully managing a large group of staff in a contact centre environment, overseeing a group/Service leaders;
- Knowledge of contact centre methodologies and operational principles including workforce management, scheduling, adherence, reporting, and budgeting;
- Experience managing successful client relationships;
- Exposure to the development/implementation of business strategies with the ability to work in cross-functional teams across diverse business lines;
- Strong computer skills, Microsoft Windows, Microsoft Office, and Windows programs WORD and EXCEL;
- Previous experience in handling confidential or sensitive information;
- Proven ability to meet deadlines and deliver on commitments;
- Please upload a personal resume via https://careers.twcc.ca/
- Only those selected for an interview will be contacted.
Job Features
If you are looking to join a dynamic and diversified team in a fast paced environment that values and respects both its customers and employees then Tribal Wi-Chi-Way-Win Capital Corporation (T...
French Bilingual Inbound Customer Service Representative (Work from Home)
- Work from home
- Paid training commencing in February 2024
- 1 month training provided at 419 Notre Dame Avenue in Winnipeg
- Starting at $20.00/h plus incentives
- All equipment provided after training
- Flexible shifts between 4:30 am - 8:00 pm
- Inbound Contact Centre with no sales component
- Meet or exceed established performance targets/KPI’s;
- Provide complete and accurate information in a professional, courteous and pleasant manner;
- Identify customer’s needs through effective probing and listening;
- Recommend appropriate options and solutions to fulfill customer’s need;
- Complete post call documentation accurately and timely.
- Excellent customer service skills providing a positive customer experience with every call;
- Proven effective communication skills (listening/verbal/interpretation);
- Multi skilling (reading, keying and listening);
- Strong keyboarding and computer skills including an ability to assist with smart phone and multiple PC applications (ie. internet and smart phone navigation);
- Drive for helping customers and providing engaging, polite, professional and helpful service;
- Team player; coachable and open to feedback
- TWCC will conduct, at no cost to the applicant, a Personal Enhanced Reliability Check (PERC) clearance issued by the Government of Canada. Candidates will be required to provide 2 pieces of valid Government ID prior to employment.
- Please upload a personal resume via https://careers.twcc.ca/
- Only those selected for an interview will be contacted.
Job Features
If you are looking to join a dynamic and diversified team in a fast paced environment that values and respects both its customers and employees then Tribal Wi-Chi-Way-Win Capital Corporation (T...
Service Leader
- Work from home
- Full Time
- Paid training commencing in February 2024
- 1 month training provided at 419 Notre Dame Avenue in Winnipeg
- All equipment provided after training
- Inbound Contact Centre with no sales component
- TWCC is an employer with a highly competitive compensation and benefit structure that is based on qualifications and experience.
- Shifts between 4:30 a.m. to 8:00 p.m. Monday to Friday
- Responsible for coaching Customer Service Representatives (one-on-ones) on a regular basis, providing them with performance feedback and development of action plans to meet performance targets;
- Development of Customer Service Representatives career path by providing support and resource tools to assist them with their future career progression.
- Maintaining and updating team’s performance for all necessary KPI’s on a daily basis;
- Provide ongoing support regularly to assist Customer Service Representatives with the product and process, while also identifying any issues.
- Review team and individual performance reports regularly to identify trends and issues requiring action or investigation;
- Responsible for delivering measurable and sustainable results, by inspiring continuous improvement initiatives, while managing the development and delivery of
- initiatives that contribute to improving the overall operating performance of the
- organization;
- Attend and participate in Service Leader meetings, while also conducting team meetings regularly, to ensure common understanding of issues to provide consistency of action.
- Perform Quality listening for calls regularly to assess both the customer experience, and the Customer Service Representative performance, as well as to identify borrowers irritants and trends;
- Provide feedback on quality listening during meetings to provide consistency across the unit;
- Actively participate in assisting with taking customer calls, during high call volume periods;
- Participate in handling escalated customer calls daily, based on the customer requesting a supervisor’s expertise to resolve their immediate concern of an account.
- Responsible for analyzing escalated reports and generating reports monthly.
- Post-Secondary Education or a High School Diploma with minimum of 2 years Management experience in a contact centre environment;
- Knowledge of contact centre methodologies and operational principles including workforce management, scheduling, adherence, reporting, and budgeting;
- Coaching and Mentorship experience required;
- Proven ability to interpret and communicate moderate to complex data;
- Excellent communication skills (listening/verbal/written) and interpersonal skills are essential.
- Proven problem solving, analytical and decision-making skills;
- Prior customer service experience and the ability to understand and react to customer needs;
- Demonstrated understanding of customer escalation principles highly preferred;
- Intermediate to advanced MS Office skills;
- Ability to build team dynamics and take steps to help lead the team to accomplish goals
- Please upload a personal resume via https://careers.twcc.ca/
- Only those selected for an interview will be contacted.
Job Features
If you are looking to join a dynamic and diversified team in a fast paced environment that values and respects both its customers and employees then Tribal Wi-Chi-Way-Win Capital Corpora...
Parks & Recreation Facility Labourer
- Part-time
- Term position
- Closing date: Dec 14th, 2023 by 3:00 pm
- Maximum of 40 hrs. biweekly evenings and weekends
- Valid Manitoba Class 5 Drivers Licence
- Criminal Record Check and Child Abuse Registry Check
- First Aid / CPR an asset
- Equipment Operator Experience an Asset
- Parks & Recreation and or Arena experience an asset
- Working knowledge of equipment maintenance.
- Working knowledge of Microsoft Office Programs and Outlook an asset
- Bilingual (French & English) an Asset
- Maintain and clean recreation center equipment
- Setup and take down for hall events
- Prep and maintain the ice surface
- Maintain a clean and organized work area and ensure overall cleanliness of facilities, both interior and exterior.
- Operates Zamboni, etc.
- Ensure that safety procedures and inspections are completed regularly
- Other duties as assigned
- Full job description available on the website under careers
- Technical skills – knowledge of basic machinery, equipment, and vehicle operation.
- Communication Skills – ability to express themselves clearly and respectfully in conversations and interactions with the public, staff, and council members, ability to use a computer and have experience with Outlook and other programs. Being bilingual is an asset.
- Analytical and Problem-Solving Skills – ability to tackle a problem by using a logical and systemic approach; ability to read and follow manuals; ability to manage time and tasks for themselves and for their staff
- Interpersonal Skills – ability to work cooperatively with others; ability to responsibly work independently; ability to promote a positive workplace. Ability to adjust to a variety of jobs and tasks as needed.
- Community Building Skills – demonstrate a dedication to the job and the community. Demonstrates the willingness to flex their hours to accommodate ice rentals. Ability to focus on the desired result of their work and seize positive opportunities.
Job Features
Under the general direction of the Parks & Recreation Facility Operator, is responsible for performing duties related to the operation and maintenance of the Village Municipal Recrea...
Youth Care Practitioner
- Develop, manage, facilitate, and direct all daily program activities as well as implement household routines.
- Engage with young people in a manner designed to help them achieve their goals.
- Work as part of the team to ensure consistency in the youths experiences and healing plans as based on the established goals.
- Intervene into daily life events to help the young person achieve their goals and connect to their experiences in a manner designed to help them achieve their goals.
- Participate with the team in making informed culturally responsive decisions regarding therapeutic activities based on observations and interactions with the young people and their knowledge of the young persons culture.
- Active involvement with youth in developmentally appropriate activities within the home, in the community and with their families with a view towards their growth and development and reaching the goals they have set.
- Encourage young people to develop engagement with community activities that will provide ongoing support.
- Teach the youth about a holistic approach to life that includes physical, social, emotional, and spiritual domains and the life skills that support the approach.
- Assist with all procedures and routines related to health and safety of staff and youth and the importance of a safe environment. Assist with maintenance and cleanliness of physical property, building and yard.
- Involvement in learning opportunities and development of an attitude that promotes a growth mindset in young people.
- Display an attitude that promotes positive teamwork and exhibits a high degree of positive role modelling for young people.
- Participate in the assignment of any other job-related tasks as requested by the Supervisor, Manager of Healing Homes, Director of Youth Care Services, and/or CEO.
- Certificate or diploma in Child & Youth Care (other combinations of education and experience may be considered)
- Two years experience working with at-risk youth
- Knowledge of trauma and resilience informed care as well as excellent communication and interpersonal skills
- Strong counseling skills and experience in behavior management
- Valid drivers license and acceptable drivers abstract (subject to approval)
- Emergency First Aid and CPR Level C and Mental Health First Aid & Safe Talk will be considered an asset
- Satisfactory Criminal Record Check with Vulnerable Sector Search, a clear Child Abuse Registry check with acceptable Prior Contact checks and a clear Adult Abuse Registry check, all done within the last 3 months
- ASIST Certificate (Applied Suicide Intervention Skills Training) and NVCI Certificate (Non-Violent Crisis Intervention Training) preferred
- Training in The Purposeful Use of Daily Life Events (DLE)
- Training in Therapeutic Crisis Solutions (TCS)
- Knowledge of Indigenous customs, traditions, and beliefs will be considered an asset.
Job Features
The Link is hiring! Come grow with Us, walk along side people in our community as we grow strong & resilient together. We are seeking candidates with strong character that share our vision ...
Tire Technician
- Day shift
- Repair automobiles, trucks and other motor vehicles
- Perform routine vehicle maintenance
- Light Mechanical Duties
- Previous experience in tire repairs
- Knowledge of shop equipment
- Strong mechanical aptitude and troubleshooting skills
- Deadline and detail-oriented
- Has ability to thrive in a fast-paced environment
- Valid Class 5 driver's license
- French not required
Job Features
Job details Day shift Full Job Description Tire Technician Looking for a Tire Technician to join their team. You will be responsible for repairing various vehicles and transmission systems – ...