[gallery size="large" ids="3706"]   The Rural Municipality of De Salaberry is seeking a qualified, self-motivated, enterprising, and results-oriented leader to join our team. The Community Economic Development Officer (CEDO) reports to the Chief Administrative Officer (CAO) and works with local businesses, potential investors, developers, various levels of government, and community organizations. The position requires a minimum weekly commitment of 21 hours/week. The ability to communicate in French and English is considered an asset to the position. The CEDO is responsible for administrative duties, local economic development/diversification, and local area marketing. The CEDO must have knowledge of economic, marketing and business/community development strategies.   About the role:

• Hours of work are normally three days per week, between 8:30 am and 4:30 pm.
• The choice of days are to be determined from time to time by the CAO in consultation with employee, based on required activities.
• There will be occasional hours during evenings and Saturdays to meet the requirements of the position.

  Key Job Duties:

• Manage and coordinate strategies, activities, and partnerships to enhance local development.
• Work with existing businesses to increase local spending, products, services, and jobs.
• Market the local area to attract investors, residents, and visitors.
• Collaborate with organizations and businesses to advance the goals of Council.
• Coordinate corporate events and projects.
• Operational administration including planning, finances, reporting, etc.

  The CEDO job description is available by contacting the CAO at cao@rmdesalaberry.mb.ca or (204) 433-7406 Salary range: TBD   Please forward your resume with a cover letter by September 25, 2024 to: Rural Municipality of De Salaberry Attention: Denise Parent, CAO Email: cao@rmofdesalaberry.mb.ca Only those selected for an interview will be notified. If you have any further questions, don't hesitate to contact us at 204-712-3200 or cerc@cerc-mb.ca and we would be happy to assist you!

[gallery size="large" ids="3706"]   Reporting to the Chief Administrative Officer (CAO), the Animal Control Officer (ACO) is responsible for implementing animal control activities as per all relevant by-laws, regulations and policies.   Responsibilities:

• Conducts and oversees complex sensitive and confidential investigations relating to RM of De Salaberry relevant by-laws, regulations and policies
• Enforces the provisions of RM of De Salaberry relevant by-laws, regulations and policies
• Provides humane and skilled capture, handling and restraint of dogs or other animals, transports animals safely to shelters or other locations including sick and injured animals, and animals that present a risk to public safety
• Apprehends and confines at the pound, any dog found running at large that are contrary to the provisions of any RM of De Salaberry by-laws, regulations and policies
• Provides care of animals in custody, including feeding/watering, and observing and reporting health and behaviour conditions
• Conducts objective, fair, thorough, unbiased and timely investigations and gathers evidence, review files and gathers necessary information to identify relevant issues
• Communicates with complainants and conducts interviews and inspections to gather evidence using a variety of techniques and records statements
• Analyzes all evidence and findings collected during an investigation, recommends appropriate steps after the investigation, including identification and analysis of any legal/regulatory issues and identifies potential investigative barriers and recommends solutions
• Writes detailed, high-quality reports and correspondence setting out facts of a case cogently, objectively and accurately and in appropriate detail.
• Assesses current cases for potential early or alternative resolution and takes appropriate steps to facilitate resolution
• Oversees, maintains and closes assigned files in accordance with organizational standards, including meeting established timelines and deadlines
• Establishes good working relationships with all stake holders including complainants and owners
• Shares relevant information with other investigators
• Exercises independent judgement in the field, consults with manager for guidance where appropriate
• Performs work in a safe, efficient and courteous manner

  Qualifications/Skills necessary for the position:

• 5 years experience as an Animal Control Officer or other relevant position (preferred)
• Knowledge of by-laws, regulations and policies
• Advanced skills in animal control
• Ability to think creatively, develop innovative approaches to challenges and make difficult decisions if necessary.
• Ability to work independently, collaboratively and with complex and varied work loads and environments.
• Ability to communicate effectively, orally and in writing (English and French preferred).
• Knowledge of current standards, policies, procedures, legislation and trends affecting animal control
• Reasonable knowledge of basic office computer operations, such as word processing, spreadsheets, email, databases, etc.
• Valid Class 5 MB Drivers License and access to a personal or professional vehicle.

  How to apply: Interested candidates are requested to submit a resume (via-fax, email, or mail) to the RM of De Salaberry as soon as possible. Only the successful candidates will be contacted. Please indicate “Animal Control Officer” on your resume cover. Only those considered for employment will be contacted. Apply to: RM of De Salaberry Attention CAO Denise Parent Box 40 St. Pierre-Jolys, MB R0A 1V0 Email: info@rmdesalaberry.mb.ca Fax: 204-433-7063 If you have any further questions, don't hesitate to contact us at 204-712-3200 or cerc@cerc-mb.ca and we would be happy to assist you!

  [gallery size="full" ids="4040"]   G.W. Seier founded Vita Health Products in Winnipeg, Manitoba in 1936. Since then, the company has grown from a small mail-order operation selling herbs and patented medicines into one of Canada’s foremost suppliers of over the counter (OTC) pharmaceutical products and natural health products. Based in Winnipeg – the geographic centre of Canada – and located in the St. Boniface industrial park, IVC Vita Health Products is a vertically integrated manufacturer, marketer, and distributor of a broad line of high-quality, nutritional supplements, and over the counter medications throughout Canada, with over 260,000 square feet of manufacturing, packaging, and distribution facilities. IVC Vita Health has a long and proven track record of success and continues to demonstrate strong results with consistent growth. IVC Vita Health is part of the IVC Nutrition Corporation of Companies.   At IVC Vita Health understand the importance of a comprehensive benefits package to attract and retain top talent. Our offerings include:

• Competitive salary and performance-based bonuses.
• Company paid health, dental, and vision insurance.
• Professional development opportunities.
• Employee assistance programs for mental health and well-being.
• Company-sponsored social events and team-building activities.

  Join us at IVC Vita Health and be part of a team that values your contributions and invests in your success. We are committed to creating a workplace where diversity is celebrated, and every team member can thrive both personally and professionally.   Our Vision: The Canadian partner driving self-care innovation to enrich health.

Summary:

Ensures compliance to established standards of labelling/marketing materials for products marketed by IVC-Vita Health in Canada Ensures French translations of regulatory documentation are accurate Assists in the review and approval of product labelling.  Responsible for proof reading and translation of scientific and general documentation from English to French

Responsibilities:

Reviews and proofreads label artworks being circulated for review.  Ensures that all French text is compliant with the English and with the Label Master. Reviews French text for accuracy and spelling Translates master regulatory label text, product monographs and promotional materials from English to French Assesses compliance to established standards and accuracy of existing French translations of Regulatory documentation Assesses language accuracy of advertising materials and provides approval Maintains phrase library and internal guidance for French standards Maintains regulatory trackers, ensuring they are up-to-date and accurate

Experience:

Minimum 2 years of related experience   Vita Health Products Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered.

 

Education, Certification, Licenses & Registrations:

Bachelor degree level of education, or equivalent work experience

 

Skills:

Expected high performance behaviors: Fluent in written and spoken English and French, with preferably French as a first language Superior attention to detail and the ability to stay focused throughout an entire document, which may be long and technical Sound proofreading skills, and a thorough knowledge of grammar and punctuation in French and English Strong interpersonal skills and ability to interact effectively and work closely with team members Strong time management and priority setting skills and the ability to work under pressure Good organizational skills Ability to manage multiple, competing priorities Experience creating and maintaining electronic documents, preferably using Microsoft Office

 

Physical Demands:

Manual dexterity Prolonged sitting, walking short distances Extended hours in front of a computer screen and working on a computer keyboard Extended hours reviewing artwork, often with small print size Visual acuity (proofreading) Work environment may occasionally be exposed to powders, chemicals and allergens (peanuts, tree nuts, milk, dairy, eggs, wheat, gluten, soy, fish and shellfish)

  Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.  Additionally, this job description reflects management’s assignment of essential functions, it does not prescribe or restrict the tasks that may be assigned.   *This is a 19 Month Term Position set to commence September/October 2024* Hourly wage range for the role: $22.00 - $25.00 How to apply: Send your resume to lnetsvia@vitahealth.ca or click on the link below to apply. https://recruiting.ultipro.ca/VIT5000VITH/JobBoard/c331edde-41fd-44ca-a09a-edc53cee1e4a/Opportunity/OpportunityDetail?opportunityId=e894cf86-6b49-43c9-b537-d91782c20f84&sourceId=83a767b5-ee76-47f0-b27d-46e4df7ac894 If you have any questions or need anymore assistance, don't hesitate to contact us at 204-712-3200 or cerc@cerc-mb.ca and we would be happy to assist you!

[gallery size="full" ids="3931"]   Ranked the World’s #1 Greatest Place to Work in 2021 ©. We are looking for MOTIVATED people like YOU to join our company where we will offer you the opportunity to be a part of a winning team! Starting your career today in Customer Service means that you are kicking off the beginning of a gratifying, long-term career. The opportunities are truly endless here at DHL Express, from across Canada to across the globe! Your success is our success – we want you to thrive and achieve your career goals. We have a robust Talent Management program in place where we support you in reaching your individual development goals while your manager guides and holds you accountable.   Wage: $21.53 (for first 3 months) which will increase as per the Collective Bargaining Agreement (CBA). Shift: Mon-Fri 11:00 to 19:00 CST   Who are we looking for? As a Full-time Omni-channel Advisor at DHL, you will play a key role in delivering our purpose, Connecting People & Improving Lives, by working in our Call Centre. You will be responsible for ensuring 100% internal and external customer satisfaction consistent with DHL performance standards. As well, you will work to ensure consistency in delivering quality service across all customer touch points to continue our journey from Good to Great and sustain our success.   What you will do: As an Omni-channel advisor at DHL, you will play a key role in delivering our purpose, Connecting People & Improving Lives, by working in our omni-channel contact centre. You will work to ensure consistency in delivering quality service across all inbound customer touch points (Call, Chat, Email) to continue our journey from Good to Great and sustain our success.   DUTIES AND RESPONSIBILITIES

• Respond to all incoming call, chat, and email interactions within grade of service targets; maintain an AHT (average handling time) as per targets and quality target of 90% by following all applicable processes and procedures.
• Handle 3 chats while researching various in-house applications and documenting the inquiry. Advisors must have the ability to work through several problems simultaneously to be effective.
• Provide professional and timely responses to customer inquiries on shipment status, ensuring service failures are minimal where possible, and that the customer is informed of all progress throughout.
• Gather and provide information on shipment status, address changes, proof of delivery and gather the appropriate details to ensure the timely completion of files that require additional support from other depts.
• Book pick-up calls using the automated dispatch system along with providing rates for both quoted and tariff customers.
• Keep the customer informed and updated, letting the customer know that it might take a few minutes to investigate their issue, to avoid potential customer frustration.
• Respond to customer inquiries quickly, directly, and concisely, helping to drive our NPA (Net Promoter Approach) score.
• Recognize tone, identify, and acknowledge frustration or anger, ask for clarification, demonstrate empathy, and ensure that the customer feels supported and help alleviate frustration.
• Respond professionally with the right choice of words to relay empathy, find creative ways to inject personalities into the conversation to establish an emotional connection with customer.
• Probe customer for value added service/upselling and sales lead generation to meet monthly targets.
• Adhere to all applicable call flow processes and quality assurance requirements.
• All other duties and tasks as assigned by the CS leadership team.

  PERFORMANCE OBJECTIVES Responsible for knowing and meeting the Global/Regional KPI target requirements as defined in the CS Scorecard Responsible for 100% internal and external customer satisfaction INDIVIDUAL KEY OBJECTIVES As per CS Incentive Plan What is In It for You?

• Comprehensive benefits package including both Dental and Medical
• Employee Discounts and Perks
• 3 weeks Paid Vacation (entitlement is subject to the terms outlined in the Collective Agreement)

What you have:

• Experience in Call Centre Customer Service
• Ability to manage 3 chats concurrently
• Strong multi-tasker and team player with high energy level
• Ability to effectively handle difficult customers
• Proven customer service and interpersonal skills
• Proven decision making / problem solving skills
• Excellent telephone mannerisms
• Excellent written communication and grammar
• Working knowledge of Canadian geography
• Proven ability to work under pressure
• Working conditions –
  •  Must have high speed internet connection with a minimum of 50 mbps upload speed
  • Must be able to sit for a long period of time
  • Technical Skills
  • Typing speed – at least 40 words per minute, on site typing assessment to be completed
  • Working knowledge of windows-based PC programs
  • Able to navigate computer programs comfortably

  By joining DHL, you will be joining a company where work/life balance is of utmost importance. DHL offers exceptional working conditions, as well as excellent employee benefits. Whatever your profile, career path, professional ambitions and availability, we want to hear from you. If you are an energetic person who is looking to move ahead in your career - apply today! https://careers.dhl.com/global/en/apply?jobSeqNo=DPDHGLOBAL24007VDEXTERNALENGLOBAL&step=1  

[gallery size="full" ids="3881"]   If you are looking to join a dynamic and diversified team in a fast paced environment that values and respects both its customers and employees, then our partners at Tribal Wi-Chi-Way-Win Capital Corporation (TWCC) will be an excellent fit for you. TWCC has opportunities for Indigenous Customer Service Representatives (Work from home) with paid training. This opportunity is for a priority hiring of Indigenous Peoples.   About the role:

• Successful candidates will provide exceptional service to customers requiring information, support and guidance in an Inbound Contact Centre with no sales component
• Permanent Full-time
• Remote Work (Work from home)
• Complete 2-weeks of self-led training starting at $16.30/hour, but can earn up to $18.07/hour in total compensation to start plus incentives.
• Additional compensation for Bilingual candidates.

*Preferential hiring is given to candidates of Indigenous ancestry including status and non-status First Nations, Metis and Inuit. We encourage applicants to include this information in their cover letter when applying.   Ideal Candidate:

• Excellent customer service skills providing a positive customer experience with every call;
• Proven effective communication skills (listening/verbal/interpretation);
• Multi skilling (reading, keying and listening);
• Strong keyboarding and computer skills including an ability to assist with smart phone and multiple PC applications (ie. internet and smart phone navigation);
• Drive for helping customers and providing engaging, polite, professional and helpful service;
• Team player; coachable and open to feedback

  Responsibilities:

• Meet or exceed established performance targets/KPI’s;
• Provide complete and accurate information in a professional, courteous and pleasant manner;
• Identify customer’s needs through effective probing and listening;
• Recommend appropriate options and solutions to fulfill customer’s need;
• Complete post call documentation accurately and timely.

  How to apply: Resume can be emailed to: Human Resources Manager: Cbajona@fchealth.biz 416-642-6372 If you have any questions, don't hesitate to contact us at 204-712-3200 or cerc@cerc-mb.ca and we would be happy to help you.   Our partners at TWCC will conduct, at no cost to the applicant, a Personal Enhanced Reliability Check (PERC) clearance issued by the Government of Canada. Candidates will be required to provide 2 pieces of valid Government ID prior to employment. We are an equal opportunity employer that promotes a diverse, inclusive and accessible workplace. By embracing diversity, we build a more effective organization that empowers our employees to be the best that they can be. For more information about First Canadian Health, and our parent company, Tribal Councils Investment Group, please visit: https://firstcanadianhealth.biz/ http://www.tcig.biz/  

[gallery size="full" ids="3879"]   If you are looking to join a dynamic and diversified team in a fast paced environment that values and respects both its customers and employees, then our partners at Tribal Wi-Chi-Way-Win Capital Corporation (TWCC) will be an excellent fit for you. TWCC has opportunities for French Bilingual Customer Service Representatives (Work from home) with paid training. This is exclusively a bilingual role, fluency will be tested.   About the role:

• Successful candidates will provide exceptional service to customers requiring information, support and guidance in an Inbound Contact Centre with no sales component
• Permanent Full-time
• Remote Work (Work from home)
• Complete 2-weeks of self-led training starting at $20.00/hour, but can earn up to $22/hour in total compensation to start plus incentives.
• Additional compensation for Bilingual candidates.

*Preferential hiring is given to candidates of Indigenous ancestry including status and non-status First Nations, Metis and Inuit. We encourage applicants to include this information in their cover letter when applying.   Ideal Candidate:

• Excellent customer service skills providing a positive customer experience with every call;
• Proven effective communication skills (listening/verbal/interpretation);
• Multi skilling (reading, keying and listening);
• Strong keyboarding and computer skills including an ability to assist with smart phone and multiple PC applications (ie. internet and smart phone navigation);
• Drive for helping customers and providing engaging, polite, professional and helpful service;
• Team player; coachable and open to feedback

  Responsibilities:

• Meet or exceed established performance targets/KPI’s;
• Provide complete and accurate information in a professional, courteous and pleasant manner;
• Identify customer’s needs through effective probing and listening;
• Recommend appropriate options and solutions to fulfill customer’s need;
• Complete post call documentation accurately and timely.

  How to apply: Resume can be emailed to: Human Resources Manager: Cbajona@fchealth.biz 416-642-6372 If you have any questions, don't hesitate to contact us at 204-712-3200 or cerc@cerc-mb.ca and we would be happy to help you.   Our partners at TWCC will conduct, at no cost to the applicant, a Personal Enhanced Reliability Check (PERC) clearance issued by the Government of Canada. Candidates will be required to provide 2 pieces of valid Government ID prior to employment. We are an equal opportunity employer that promotes a diverse, inclusive and accessible workplace. By embracing diversity, we build a more effective organization that empowers our employees to be the best that they can be. For more information about First Canadian Health, and our parent company, Tribal Councils Investment Group, please visit: https://firstcanadianhealth.biz/ http://www.tcig.biz/

[gallery size="medium" ids="3845"]   If you are looking to join a dynamic and diversified team in a fast paced environment that values and respects both its customers and employees then Tribal Wi-Chi-Way-Win Capital Corporation (TWCC) will be an excellent fit for you.   About the role:

• Work from home
• Paid training commencing in February 2024
  • 1 month training provided at 419 Notre Dame Avenue in Winnipeg
  • Starting at $20.00/h plus incentives
• All equipment provided after training
• Flexible shifts between 4:30 am - 8:00 pm
• Inbound Contact Centre with no sales component

  Responsibilities:

• Meet or exceed established performance targets/KPI’s;
• Provide complete and accurate information in a professional, courteous and pleasant manner;
• Identify customer’s needs through effective probing and listening;
• Recommend appropriate options and solutions to fulfill customer’s need;
• Complete post call documentation accurately and timely.

  Ideal Candidate:

• Excellent customer service skills providing a positive customer experience with every call;
• Proven effective communication skills (listening/verbal/interpretation);
• Multi skilling (reading, keying and listening);
• Strong keyboarding and computer skills including an ability to assist with smart phone and multiple PC applications (ie. internet and smart phone navigation);
• Drive for helping customers and providing engaging, polite, professional and helpful service;
• Team player; coachable and open to feedback
• TWCC will conduct, at no cost to the applicant, a Personal Enhanced Reliability Check (PERC) clearance issued by the Government of Canada. Candidates will be required to provide 2 pieces of valid Government ID prior to employment.

  How to apply:

• Please upload a personal resume via https://careers.twcc.ca/
• Only those selected for an interview will be contacted.

If you have any further questions, don't hesitate to contact us at 204-712-3200 or cerc@cerc-mb.ca and we would be happy to assist you.