Manager

Smitty’s is one of Canada’s largest all-day family restaurant chains, operating from
coast to coast. Almost all our restaurants are fully licensed, and a majority have
separate lounges to accommodate teams, sports fans, and the happy hour crowd.

Ideal Candidate:

• Serving it Safe Certificate
• Food Handler’s Certificate (an asset but not mandatory)
• 2+ years in the restaurant/hospitality field
• 2+ years in a leadership position
• Excellent customer service and teamwork skills
• Ability to work on your feet for extended periods of time
• Organized with the ability to multitask & problem solve
• Must be able to work long hours, holidays, weekends and evenings
• Some on call work and a willingness to answer your phone on off time will be required

Responsibilities:

Employee Relations

• Coach, lead and manage team members
• Assist with hiring, interviewing, onboarding & training of new team members
• Assist in scheduling & conducting regular performance reviews of all team members
• Develop & maintain positive, motivating & professional relationships with team members
• Ensure Smitty’s procedures & policies are being followed at all times
• Delegate daily tasks to team members
• Provide ongoing performance feedback to team members & set employee goals & objectives
• Maintain and demonstrate professional work ethics & a positive attitude at all times
• Work on the floor and coach team members in real time

Administrative Duties:

• Develop all team member schedules
• Help with liquor & food inventory controls to meet & exceed annual budget
• Enter payroll information
• Manage cash and conduct daily paperwork
• Attend to ATM, VLT’s and daily cash flow
• Oversee maintenance and upkeep of equipment

Guest Services:

• Develop a professional, friendly relationship with customers & suppliers
• Manage the daily operations of the restaurant
• Maintain a clean appearance in all areas of the building
• Provide exceptional customer service

How to apply:

Send your resume to smittyswinnipeg@gmail.com or apply on their website at https://jobs.chattr.ai/smittys-winnipeg

If you have any further questions, please don’t hesitate to contact us at cerc@cerc-mb.ca or 204-712-3200 and we would be happy to assist you!