MMF (Métis) Summer Student

 

The Village is looking for one (1) summer student between the ages of 16-29.

 

About the role:

  • Hours are from 7:00 am to 3:30 pm Monday to Friday.
  • The employment period is between June and August 31, 2024.
  • Deadline to apply: April 2, 2024 @ 4:00 pm
  • Under the direction of the Public Work Department, the summer student may be required to perform

 

Duties:

  • General cleaning and custodial tasks in the Parc Carillon
  • General laborer duties
  • Painting and basic maintenance of streets and sidewalks
  • Basic town beautification, water flowers, etc.
  • Lawn care which includes the operation of lawn mowers, and other power equipment
  • Appropriate safety training for all tasks will be provided prior to starting the job.

 

Qualifications:

  • Physically able to perform assigned duties
  • Ability to work indoors and outdoors under a variety of conditions (hot and cold temperatures, high humidity, and wet weather)
  • Ability to work independently and collaboratively with others
  • Possess good working habits (punctuality and attendance)
  • Driver’s license
  • Ages 16 to 29

 

How to apply:

Please email your resume to cao@villagestpierrejolys.ca. Or drop it off in person at the Village office (701 Jolys Avenue East) by April 2, 2024 at 4:00 pm.

If you have any questions, don’t hesitate contact us at 204-712-3200 or at cerc@cerc-mb.ca and we would be happy to assist you!

 

The Village is looking for one (1) summer student between the ages of 16-29.

 

About the role:

  • Hours are from 7:00 am to 3:30 pm Monday to Friday.
  • The employment period is between June and August 31, 2024.
  • Deadline to apply: April 2, 2024 @ 4:00 pm
  • Under the direction of the Public Work Department, the summer student may be required to perform

 

Duties:

  • General cleaning and custodial tasks in the Parc Carillon
  • General laborer duties
  • Painting and basic maintenance of streets and sidewalks
  • Basic town beautification, water flowers, etc.
  • Lawn care which includes the operation of lawn mowers, and other power equipment
  • Appropriate safety training for all tasks will be provided prior to starting the job.

 

Qualifications:

  • Physically able to perform assigned duties
  • Ability to work indoors and outdoors under a variety of conditions (hot and cold temperatures, high humidity, and wet weather)
  • Ability to work independently and collaboratively with others
  • Possess good working habits (punctuality and attendance)
  • Driver’s license
  • Ages 16 to 29

 

How to apply:

Please email your resume to cao@villagestpierrejolys.ca. Or drop it off in person at the Village office (701 Jolys Avenue East) by April 2, 2024 at 4:00 pm.

If you have any questions, don’t hesitate contact us at 204-712-3200 or at cerc@cerc-mb.ca and we would be happy to assist you!

 

The Village is looking for one (1) summer student between the ages of 16-29.

 

About the role:

  • Hours are from 7:00 am to 3:30 pm Monday to Friday.
  • The employment period is between June and August 31, 2024.
  • Deadline to apply: April 2, 2024 @ 4:00 pm
  • Under the direction of the Public Work Department, the summer student may be required to perform

 

Duties:

  • General cleaning and custodial tasks in the Parc Carillon
  • General laborer duties
  • Painting and basic maintenance of streets and sidewalks
  • Basic town beautification, water flowers, etc.
  • Lawn care which includes the operation of lawn mowers, and other power equipment
  • Appropriate safety training for all tasks will be provided prior to starting the job.

 

Qualifications:

  • Physically able to perform assigned duties
  • Ability to work indoors and outdoors under a variety of conditions (hot and cold temperatures, high humidity, and wet weather)
  • Ability to work independently and collaboratively with others
  • Possess good working habits (punctuality and attendance)
  • Driver’s license
  • Ages 16 to 29

 

How to apply:

Please email your resume to cao@villagestpierrejolys.ca. Or drop it off in person at the Village office (701 Jolys Avenue East) by April 2, 2024 at 4:00 pm.

If you have any questions, don’t hesitate contact us at 204-712-3200 or at cerc@cerc-mb.ca and we would be happy to assist you!

 

The RM of De Salaberry invites applications for Public Works Summer Student Positions to commence as may be arranged.

 

About the role:

  • The R.M. of De Salaberry has up to 3 summer employment opportunities for youth aged 16 – 29 years of age.
  • Participating employers provide a variety of community development projects that improve neighbourhoods, promote community involvement and help develop young leaders.
  • All 3 positions require a valid driver’s licence.
  • Hours are from 8:30 to 4:30, Monday to Friday.
  • The employment period begins in May/June 2024 and ends September 2, 2024.

 

Responsibilities:

  • Community beautification; maintain flower planters, picking up litter, grass cutting, etc.
  • Street/road enhancements including: sidewalks, boulevards, and signage.
  • Control weeds, trim shrubs, enhance walking trails.
  • Sort recyclable materials.
  • Other duties as assigned

 

How to apply:

Interested candidates are requested to submit a resume outlining qualifications and experience to the RM of De Salaberry as soon as possible. Only candidates to be invited to an interview will be contacted. Please indicate “Summer Student” in the subject line. Posting will remain open until May 31, 2024.

 

The Province of Manitoba and CERC are accepting applications for the Youth Engagement Leader position in St-Pierre-Jolys located at the Bilingual Service Centre.

 

About the role:

  • Youth Engagement Leaders work in Manitoba Youth Job Centres and provide job search and placement services for youth in the community and surrounding areas.
  • Full time, Monday to Friday from early-May to mid-August.
  • Approximately 16 weeks of full-time employment

 

Terms of Employment:

  • Be available to start employment the 1st week of May, in order to attend a paid 3 day training session in Winnipeg
  • Be a student currently attending a Post-Secondary Institution and planning to return into studies in Fall of 2024
  • Have a valid driver’s license and access to a vehicle
  • Be registered with STEP services

 

Responsibilities:

  • Establish a local youth employment office in your community
  • Promote the MYJC program and services through community visits, advertising and presentations
  • Deliver hands-on, dynamic information sessions on job search, career development and employability skills through classroom presentations and in-person sessions
  • Assist youth with work experience programs in the community.

 

How to apply:

Please submit your cover letter and resume by March 1st, 2024 to:

Attention:

  • MYJC Program Assistant

Manitoba Youth Job Centres

1005 St.Mary’s Road

Winnipeg, Manitoba R2M 3S4

Email: myjc@gov.mb.ca

 

If you are looking to join a dynamic and diversified team in a fast paced environment that values and respects both its customers and employees then Tribal Wi-Chi-Way-Win Capital Corporation (TWCC) will be an excellent fit for you. TWCC has opportunities for Customer Service Representatives within its Contact Centre (Remote Model -Work From Home) with paid training commencing in February and March 2024.

 

About the role:

  • Work from home
  • Full Time
  • $16.30/hour, but can earn up to $18/hour in total compensation to start plus incentives.
  • Paid training commencing in February 2024
    • 1 month training provided at 419 Notre Dame Avenue in Winnipeg
  • All equipment provided after training
  • Inbound Contact Centre with no sales component
  • Shifts between 4:30 a.m. to 8:00 p.m. Monday to Friday

 

Responsibilities:

  • Meet or exceed established performance targets/KPI’s;
  • Provide complete and accurate information in a professional, courteous and pleasant manner;
  • Identify customer’s needs through effective probing and listening;
  • Recommend appropriate options and solutions to fulfill customer’s need;
  • Complete post call documentation accurately and timely.

 

Ideal Candidate:

  • Excellent customer service skills providing a positive customer experience with every call;
  • Proven effective communication skills (listening/verbal/interpretation);
  • Multi skilling (reading, keying and listening);
  • Strong keyboarding and computer skills including an ability to assist with smart phone and multiple PC applications (ie. internet and smart phone navigation);
  • Drive for helping customers and providing engaging, polite, professional and helpful service;
  • Team player; coachable and open to feedback

TWCC will conduct, at no cost to the applicant, a Personal Enhanced Reliability Check (PERC) clearance issued by the Government of Canada. Candidates will be required to provide 2 pieces of valid Government ID prior to employment.

 

How to apply:

If you have any further questions, don’t hesitate to contact us at 204-712-3200 or cerc@cerc-mb.ca and we would be happy to assist you.

 

 

If you are looking to join a dynamic and diversified team in a fast paced environment that values and respects both its customers and employees then Tribal Wi-Chi-Way-Win Capital Corporation (TWCC) will be an excellent fit for you. Reporting to the CEO, Contact Centre, the successful candidate will be responsible for supervising and managing all operations within the Contact Centre and meeting customer, employee, operational and financial based targets. The primary focus is to ensure client success and develop, coach and empower team members to achieve an “exemplary customer experience” with emphasis on quality service, ensuring internal and external service commitments are met.

 

About the role:

  • Work from home
  • Full Time
  • Paid training commencing in February 2024
    • 1 month training provided at 419 Notre Dame Avenue in Winnipeg
  • All equipment provided after training
  • Inbound Contact Centre with no sales component
  • TWCC is an employer with a highly competitive compensation and benefit structure that is based on qualifications and experience.
  • Shifts between 4:30 a.m. to 8:00 p.m. Monday to Friday

 

Responsibilities:

  • Oversee and manage a unit of employees to ensure high customer service quality, operational efficiency and employee satisfaction;
  • Ensure day-to-day contact centre operations are being followed in accordance with clients’ specifications; monitor hourly/daily/weekly/monthly activity;
  • Build on existing procedures, policies and processes for improving the Customer Experience Model of the Contact Centre;
  • Understand and utilize forecasting and schedule processes and reports, monitor and take action to influence quality of work, service levels, complaint resolution, staffing, etc. Analyzing relevant real-time reports/dashboards, along with on-site observation to determine areas of improvement and the appropriate plan of action;
  • Motivate and inspire staff to keep team morale, productivity, quality, and retention high;
  • Formulate operational strategies to ensure the appropriate infrastructure to meet peak and non- peak periods;
  • Develop Service Leaders management and coaching competencies, and provide overall leadership to the site and organization, through effective teamwork, communication, innovation, and dedication;
  • Contribute to and often lead projects to meet contact centre strategies and deadlines;
  • Forecast call volumes and manpower requirements for Call Centre and communicate with Human Resources;
  • Direct client communication: liaising client on process management including but not limited to: Quality Team, Customer Experience, Work Force Management;
  • Able to manage multiple projects with tight deadlines, manage and motivate a large and diverse group of employees.

 

 Ideal Candidate:

  • Post-Secondary Education in Business, human resources or related field or minimum of 3 years Management experience in a contact centre environment;
  • Previous experience successfully managing a large group of staff in a contact centre environment, overseeing a group/Service leaders;
  • Knowledge of contact centre methodologies and operational principles including workforce management, scheduling, adherence, reporting, and budgeting;
  • Experience managing successful client relationships;
  • Exposure to the development/implementation of business strategies with the ability to work in cross-functional teams across diverse business lines;
  • Strong computer skills, Microsoft Windows, Microsoft Office, and Windows programs WORD and EXCEL;
  • Previous experience in handling confidential or sensitive information;
  • Proven ability to meet deadlines and deliver on commitments;

 

 How to apply:

If you have any further questions, don’t hesitate to contact us at 204-712-3200 or cerc@cerc-mb.ca and we would be happy to assist you.

 

If you are looking to join a dynamic and diversified team in a fast paced environment that values and respects both its customers and employees then Tribal Wi-Chi-Way-Win Capital Corporation (TWCC) will be an excellent fit for you.

 

About the role:

  • Work from home
  • Paid training commencing in February 2024
    • 1 month training provided at 419 Notre Dame Avenue in Winnipeg
    • Starting at $20.00/h plus incentives
  • All equipment provided after training
  • Flexible shifts between 4:30 am – 8:00 pm
  • Inbound Contact Centre with no sales component

 

Responsibilities:

  • Meet or exceed established performance targets/KPI’s;
  • Provide complete and accurate information in a professional, courteous and pleasant manner;
  • Identify customer’s needs through effective probing and listening;
  • Recommend appropriate options and solutions to fulfill customer’s need;
  • Complete post call documentation accurately and timely.

 

Ideal Candidate:

  • Excellent customer service skills providing a positive customer experience with every call;
  • Proven effective communication skills (listening/verbal/interpretation);
  • Multi skilling (reading, keying and listening);
  • Strong keyboarding and computer skills including an ability to assist with smart phone and multiple PC applications (ie. internet and smart phone navigation);
  • Drive for helping customers and providing engaging, polite, professional and helpful service;
  • Team player; coachable and open to feedback
  • TWCC will conduct, at no cost to the applicant, a Personal Enhanced Reliability Check (PERC) clearance issued by the Government of Canada. Candidates will be required to provide 2 pieces of valid Government ID prior to employment.

 

How to apply:

If you have any further questions, don’t hesitate to contact us at 204-712-3200 or cerc@cerc-mb.ca and we would be happy to assist you.

 

 

 

 

If you are looking to join a dynamic and diversified team in a fast paced environment that values and respects both its customers and employees then Tribal Wi-Chi-Way-Win Capital Corporation (TWCC) will be an excellent fit for you. Reporting to the Manager, Operations and Client Success, the successful candidate will be responsible for developing, motivating and coaching Customer Service Representatives to achieve exemplary customer service, in terms of productivity and call quality targets. This role will primarily focus on performance management and building a customer first culture, in which the Customer Service Representatives are able to provide consistent high quality services.

 

About the role:

  • Work from home
  • Full Time
  • Paid training commencing in February 2024
    • 1 month training provided at 419 Notre Dame Avenue in Winnipeg
  • All equipment provided after training
  • Inbound Contact Centre with no sales component
  • TWCC is an employer with a highly competitive compensation and benefit structure that is based on qualifications and experience.
  • Shifts between 4:30 a.m. to 8:00 p.m. Monday to Friday

 

Responsibilities:

  • Responsible for coaching Customer Service Representatives (one-on-ones) on a regular basis, providing them with performance feedback and development of action plans to meet performance targets;
  • Development of Customer Service Representatives career path by providing support and resource tools to assist them with their future career progression.
  • Maintaining and updating team’s performance for all necessary KPI’s on a daily basis;
  • Provide ongoing support regularly to assist Customer Service Representatives with the product and process, while also identifying any issues.
  • Review team and individual performance reports regularly to identify trends and issues requiring action or investigation;
  • Responsible for delivering measurable and sustainable results, by inspiring continuous improvement initiatives, while managing the development and delivery of
  • initiatives that contribute to improving the overall operating performance of the
  • organization;
  • Attend and participate in Service Leader meetings, while also conducting team meetings regularly, to ensure common understanding of issues to provide consistency of action.
  • Perform Quality listening for calls regularly to assess both the customer experience, and the Customer Service Representative performance, as well as to identify borrowers irritants and trends;
  • Provide feedback on quality listening during meetings to provide consistency across the unit;
  • Actively participate in assisting with taking customer calls, during high call volume periods;
  • Participate in handling escalated customer calls daily, based on the customer requesting a supervisor’s expertise to resolve their immediate concern of an account.
  • Responsible for analyzing escalated reports and generating reports monthly.

 

Ideal Candidate:

  • Post-Secondary Education or a High School Diploma with minimum of 2 years Management experience in a contact centre environment;
  • Knowledge of contact centre methodologies and operational principles including workforce management, scheduling, adherence, reporting, and budgeting;
  • Coaching and Mentorship experience required;
  • Proven ability to interpret and communicate moderate to complex data;
  • Excellent communication skills (listening/verbal/written) and interpersonal skills are essential.
  • Proven problem solving, analytical and decision-making skills;
  • Prior customer service experience and the ability to understand and react to customer needs;
  • Demonstrated understanding of customer escalation principles highly preferred;
  • Intermediate to advanced MS Office skills;
  • Ability to build team dynamics and take steps to help lead the team to accomplish goals

 

How to apply:

If you have any further questions, don’t hesitate to contact us at 204-712-3200 or cerc@cerc-mb.ca and we would be happy to assist you.

 

The Link is hiring! Come grow with Us, walk along side people in our community as we grow strong & resilient together. We are seeking candidates with strong character that share our vision for a brighter future; people of action who can support the resilience and potential in people. We honour and strive to model through our actions the traditional Seven Teachings of the Anishinaabe: Love, Respect, Courage, Honesty, Wisdom, Humility & Truth.

SALARY: $18.00 per hour for casual and full-time roles. Full-time roles are eligible for paid time off, paid sick leave and benefits. Mileage is paid for based on company policy for candidates commuting 25KM or more.

HOURS OF WORK: Hours are not guaranteed as a casual employee. This position requires you to work varied hours-Days, Evenings, Weekends, and Overnights.

 

SUMMARY: The Link is looking for an experienced Youth Care Practitioner (YCP) within the Healing Homes service area. YCPs are responsible for providing specialized care for the youth in the Healing Homes program. YCPs ensure that programming is provided for the youth within the healing philosophy of The Link.

Types of Shifts Available: 1 Full-time overnight shift and 2 Full-time days/evenings/weekends with various casual opportunities available.

 

PRIMARY RESPONSIBILITIES of the YCP include, but are not limited to:

  • Develop, manage, facilitate, and direct all daily program activities as well as implement household routines.
  • Engage  with young people in a manner designed to help them achieve their goals.
  • Work as part of the team to ensure consistency in the youths experiences and healing plans as based on the established goals.
  • Intervene into daily life events to help the young person achieve their goals and connect to their experiences in a manner designed to help them achieve their goals.
  • Participate with the team in making informed culturally responsive decisions regarding therapeutic activities  based on observations and interactions with the young people and their knowledge of the young persons culture.
  • Active involvement with youth in developmentally appropriate activities within the home, in the community and with their families with a view towards their growth and development and reaching the goals they have set.
  • Encourage young people to develop engagement with community activities that will provide ongoing support.
  • Teach the youth about a holistic approach to life that includes physical, social, emotional, and spiritual domains and the life skills that support the approach.
  • Assist with all procedures and routines related to health and safety of staff and youth and the importance of a safe environment. Assist with maintenance and cleanliness of physical property, building and yard.
  • Involvement in learning opportunities and development of an attitude that promotes a growth mindset in young people.
  • Display an attitude that promotes positive teamwork and exhibits a high degree of positive role modelling for young people.
  • Participate in the assignment of any other job-related tasks as requested by the Supervisor, Manager of Healing Homes, Director of Youth Care Services, and/or CEO.

 

QUALIFICATIONS: 

The successful candidate should demonstrate the following competencies, which incorporate the Seven Sacred Teachings.

  • Certificate or diploma in Child & Youth Care (other combinations of education and experience may be considered)
  • Two years experience working with at-risk youth
  • Knowledge of trauma and resilience informed care as well as excellent communication and interpersonal skills
  • Strong counseling skills and experience in behavior management
  • Valid drivers license and acceptable drivers abstract (subject to approval)
  • Emergency First Aid and CPR Level C and Mental Health First Aid & Safe Talk will be considered an asset
  • Satisfactory Criminal Record Check with Vulnerable Sector Search, a clear Child Abuse Registry check with acceptable Prior Contact checks and a clear Adult Abuse Registry check, all done within the last 3 months
  • ASIST Certificate (Applied Suicide Intervention Skills Training) and NVCI Certificate (Non-Violent Crisis Intervention Training) preferred
  • Training in The Purposeful Use of Daily Life Events (DLE)
  • Training in Therapeutic Crisis Solutions (TCS)
  • Knowledge of Indigenous customs, traditions, and beliefs will be considered an asset.

**Valid drivers license and use of personal vehicle is a requirement for this position**

 

HOW TO APPLY: Applicants must demonstrate in their resume and cover letter how they meet the requirements of the position.

Please submit a cover letter and resume (in word of PDF).

https://easyapply.co/a/e9018fc1-39eb-402b-bee7-c7aa58fbbf6e

The Link is an equal opportunity employer, Indigenous people, women, visible minorities, and persons with disabilities are encouraged to apply. The Link is committed to developing and retaining a diverse workforce. We thank all applicants for their interest, but only those selected for an interview will be contacted. For further information about our other employment and volunteer opportunities please visit https://thelinkmb.easyapply.co/

Please visit our careers page to see more job opportunities.

If you have any other questions, don’t hesitate to contact us at 204-712-3200 or cerc@cerc-mb.ca and we would be happy to assist you!